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.... QM Process Library ....

Process templates QM Process Library QM template packages

59 multiply proven processes of Quality Management

according to ISO 9001

Editable process library for Signavio Process Manager, Software AG ARIS and BPMN 2.0 XML

ISO 9001 describes what to do, we demonstrate from the experience of more than 20 years of TQM implementations how to do ....

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47 processes

12 interface diagrams

12 RACI-matrices

39 roles

Checklists and templates

Versions & Prices

for Signavio Process Manager

for Software AG ARIS

XML for BPMN 2.0-compatible systems

All content in detail at one glance

Download license terms for the QM Process Library:

Request a free online-demo of our ISO 9001:2015 Process Library!

Implement the required processes of Quality Management with reduced investment in external consulting by using our QM Process Library:

Management Processes:

Quality Policy and Organization
Development and Maintenance of the QM System
Evaluation and Optimization of the QM System
Document and Record Control
Quality Documentation and Reporting
Process Management
Management of Conformity Risks
Knowledge Management

Ressource Processes:

Personnel Qualification
Infrastructure Qualification
Budget for Quality Management

Improvement Processes:

Supplier Audits
Internal Audits
Customer Satisfaction
Control of Defective Products and Services
Activities for the QM System

Business Processes (Schnittstellen):

Marketing and Sales
Planning
Production and Service Provision
Dispatch and Handover
Customer Service
Product and Service Development
Logistics
Operational Quality Assurance
Finance and Controlling
IT
Facility Management and Maintenance
Human Resources

Operational Quality Management Processes:

Management of Test Equipment

Hints for BPMN 2.0 XML-compatible systems

You may download a representative process in BPMN 2.0 XML for testing the compatibility of your system:

3.1.2. Supplier Audit Execution

Scope of delivery of the BPMN 2.0 XML-version:

All detail processes
All accompanying detail descriptions in an Excel-file
All accompanying role descriptions and checklists in Word-format and as pdf
Reading access to our development system for gathering information how all deliverables fit together (as the xml-format only transports the process graphics the integration has to be done within your system)

All Prices excluding VAT (means VAT will be added during purchasing process as applicable according to local legislation), with the transaction you explicitly agree to the Business Terms of Digistore24.

Charging is executed by secure transaction via Digistore24.

Immediately after the transaction you will be provided a printable, tax deductible invoice via Digistore24 and transferred to the download page automatically.

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Please also visit our other portals for process-oriented management solutions:

ITSM-Portal

Process-oriented tools and process collections of IT Service Management according to ISO 20000 and ITIL^®4

The QM Process Library contains the processes of Quality Management in the leading process management systems Signavio Process Manager and Software AG ARIS notated in BPMN 2.0 based upon more than 20 years of Quality Management project experience. It supported the implementation of process oriented Quality Management for a lot of customers world wide up to now.

By this we want to provide a process oriented guideline for the complex matter of ISO 9000 which

saves the awful evaluation of necessary processes in the beginning of an QM-project
provides a check for completeness for the planned QM-process model
shows the internal and external process interfaces of the Quality Management

and thus accelerates your project remarkably and hence saves costs (especially external consulting costs).

These process manuals and tools are not for provision of theoretical knowledge but show the experience of many implementations of process oriented Quality Management from practice. We are focusing on practical relevance.

Last update 2024-02-24