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Personnel Qualification

Best Practice according to ISO 9001



Personnel qualification processes ensure sufficient personnel qualifications to meet quality requirements and objectives.


Personnel Qualification is part of Resource Processes.


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Read our free excerpt - ISO 9001 processes of Quality Management


TQM Processes of Personnel Qualification in Detail


QM Process Library

Expected Process Outcome



Updating of Qualification Requirements

Sufficient requirements to employee qualification for the fulfillment of their quality management relevant tasks are documented



Planning of Activities for Personnel Qualification

Sufficient activities to ensure the requirements conforming qualification of staff members are defined and planned



Control of Activities for Personnel Qualification

All staff members have sufficient qualification for their quality relevant tasks, defined activities thereto are implemented and effective


Main information flows and interfaces of Personnel Qualification

Processes of Personnel Qualification

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(Documents within information flows only visible in our TQM Process Collections)


Responsible roles of Personnel Qualification


Quality Manager

Human Resource Development Manager

Controlling Manager

Organizational Manager

Controller Quality Management


Performance indicators of Personnel Qualification


KPIs of Personnel Qualification


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Last update 2023-06-28 

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