TQM Wiki - Personnel Qualification

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Personnel Qualification

Best Practice according to ISO 9001

Personnel qualification processes ensure sufficient personnel qualifications to meet quality requirements and objectives.

Personnel Qualification is part of Resource Processes.

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TQM Processes of Personnel Qualification in Detail

QM Process Library		Expected Process Outcome

Updating of Qualification Requirements		Sufficient requirements to employee qualification for the fulfillment of their quality management relevant tasks are documented

Planning of Activities for Personnel Qualification		Sufficient activities to ensure the requirements conforming qualification of staff members are defined and planned

Control of Activities for Personnel Qualification		All staff members have sufficient qualification for their quality relevant tasks, defined activities thereto are implemented and effective
Main information flows and interfaces of Personnel Qualification
Click the image for a bigger view in a new window (Documents within information flows only visible in our TQM Process Collections) Responsible roles of Personnel Qualification

Quality Manager
Human Resource Development Manager
Controlling Manager
Organizational Manager
Controller Quality Management

Performance indicators of Personnel Qualification
KPIs of Personnel Qualification

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