TQM Wiki - Internal Audits

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Internal Audits

Best Practice according to ISO 9001

The processes of internal audits ensure the effectiveness of quality management and necessary initiation of corrective and preventive actions.

Internal Audits is part of Improvement Processes.

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TQM Processes of Internal Audits in Detail

QM Process Library		Expected Process Outcome

Organization of Self Assessments		Requirements for the self assessment actual and in harmony with the quality policy

Self Assessment		Operative self assessment performed in the business units and relevant activities initiated

Audit Planning		Quality audits holistically planned, extra audits in case of quality relevant occurrences triggered

Audit Execution		Current quality level monitored, if necessary corrective actions triggered
Main information flows and interfaces of Internal Audits
Click the image for a bigger view in a new window (Documents within information flows only visible in our TQM Process Collections) Responsible roles of Internal Audits

Top Management
Quality Manager
Quality Auditor
Quality Assessor
Organizational Manager

Performance indicators of Internal Audits
KPIs of Internal Audits

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