TQM Wiki - Internal Audits

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Internal Audits

Best Practice according to ISO 9001

The processes of internal audits ensure the effectiveness of quality management and necessary initiation of corrective and preventive actions.

Internal Audits is part of Improvement Processes.

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TQM Processes of Internal Audits in Detail

Process of the QM Process Library		Expected Process Outcome

Organization of Self Assessments		Requirements for the self assessment actual and in harmony with the quality policy
Self Assessment		Operative self assessment performed in the business units and relevant activities initiated
Audit Planning		Quality audits holistically planned, extra audits in case of quality relevant occurrences triggered
Audit Execution		Current quality level monitored, if necessary corrective actions triggered
Main information flows and interfaces
Click the image for a bigger view in a new window (Documents within information flows only visible in our TQM Process Collections) Responsible roles
Top Management
Quality Manager
Quality Auditor
Quality Assessor
Organizational Manager
Performance indicators
KPIs of Internal Audits

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TQM Processes of Internal Audits in Detail

Main information flows and interfaces

Responsible roles

Performance indicators

You want more than know-how?

Please also visit our other portals for process-oriented management solutions