TQM Wiki - Development and Maintenance of the QM-System

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Development and Maintenance of the QM-System

Best Practice according to ISO 9001

The processes of development and maintenance of the quality management system serve to

identify development potentials of the quality management system
define corresponding measures for the implementation of the development potentials
operationalize the associated measures according to strategic and economic aspects.

Development and Maintenance of the QM-System is part of Management Processes.

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TQM Processes of Development and Maintenance of the QM-System in Detail

QM Process Library		Expected Process Outcome

Definition of Medium Term Maintenance and Development Activities		Medium term maintenance and development activities for the quality management system operationalized

Management of Improvement Proposals		All incoming improvement proposals checked, evaluated, as far as practicable triggered and feedback given to the originator
Main information flows and interfaces of Development and Maintenance of the QM-System
Click the image for a bigger view in a new window (Documents within information flows only visible in our TQM Process Collections)
Responsible roles of Development and Maintenance of the QM-System
Quality Manager
Organizational Manager
Activity Responsible

Performance indicators of Development and Maintenance of the QM-System

KPIs of Development and Maintenance of the QM-System

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