Excerpt - Templates for Management Tasks of Quality Management according to ISO 9001

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Excerpt
Templates for management tasks in Quality Management according to ISO 9001

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Process-oriented tools and process collections of IT Service Management according to ISO 20000 and ITIL^®4

These process oriented tools and process sets are based upon the well known QM Process Library from Dipl.-Ing. Walter Abel Management Consulting. It contains the processes of Quality Management in the leading process management systems SAP Signavio Process Manager, Software AG ARIS and BPMN 2.0 ML for compatible systems notated in BPMN 2.0 based upon more than 20 years of TQM project experience. It supported the implementation of process oriented Quality Management for a lot of customers world wide up to now.

By this we want to provide a process oriented guideline for the complex matter of ISO 9000 which

saves the awful evaluation of necessary processes in the beginning of an QM-project
provides a check for completeness for the planned QM-process model
shows the internal and external process interfaces of the Quality Management

and thus accelerates your project remarkably and hence saves costs (especially external consulting costs).

These process manuals and tools are not for provision of theoretical knowledge but show the experience of many implementations of process oriented Quality Management from practice. We are focusing on practical relevance.

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